In building trust, which action demonstrates reliability?

In building trust, which action demonstrates reliability?

• A. Do what you say you are going to do
• B. Share many personal stories
• C. Cancel meetings frequently
• D. Avoid commitments

Answer: (A)

Reliability shows up when you follow through on your promises. Doing what you say you will do demonstrates dependability and respect for the client’s time, which creates a sense of safety and predictability essential for trust in a recovery relationship. When you keep commitments—showing up as promised, meeting deadlines, and delivering what you stated—you signal that the client can count on you, and that consistency is a priority. Sharing many personal stories can help rapport, but it doesn’t prove you’ll keep commitments. Canceling meetings repeatedly breaks momentum and signals unreliability. Avoiding commitments shows a willingness to evade accountability. In practice, reliability means aligning your actions with your stated commitments and communicating clearly if plans need to change, so the client knows what to expect and can trust you to follow through.

Reliability shows up when you follow through on your promises. Doing what you say you will do demonstrates dependability and respect for the client’s time, which creates a sense of safety and predictability essential for trust in a recovery relationship. When you keep commitments—showing up as promised, meeting deadlines, and delivering what you stated—you signal that the client can count on you, and that consistency is a priority.

Sharing many personal stories can help rapport, but it doesn’t prove you’ll keep commitments. Canceling meetings repeatedly breaks momentum and signals unreliability. Avoiding commitments shows a willingness to evade accountability. In practice, reliability means aligning your actions with your stated commitments and communicating clearly if plans need to change, so the client knows what to expect and can trust you to follow through.